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The Complaint Department

I’m a huge fan, but this person’s an even bigger fan:


What a great site!! That is some dedication there for sure.

One night back in the 80s I just about froze my ^ss off when some guy pumping gas into my Datsun (in the middle of a snowdump in the lower Catskills when I was headed upstate) had noticed a Mac sticker on a window of my car... he said "wow, you have a Mac too?" et voila, 20 minutes later. car still parked at the pump, we'd both lost all sense of time or place, still talking through the open car window in the falling snow, carrying on about how great Macs were and where user groups could be found near some of the upstate SUNY college towns and yada yada... and yes, the dogcow got her fair share of mention as well. There was no World Wid Web back then per se, but there was sure as hell a sturdy Mac grapevine running all over the place.

At that point though I was astounded some guy in the boondocks had even heard of Macs. I was still drawing blank stares up in my more rural part of the mountains... but my next door neighbor's 5-yo kid up there took about 90 seconds in my living room to figure out how MacPaint worked once I showed him the VERY basics... point, click, paint... and he was a true Mac fanatic by time his older sister and I returned from a trip to my kitchen to round up some snacks. He'd discovered how to change paint brushes and styles without any help whatsoever.

Gotta love how fearless kids are about computing devices. "Treat 'em like toasters," I always told any friends who were uneasy about personal computers. Of course it helped back then to have a Mac. They did indeed "just work" instead of confronting you with a flashing cursor in some DOS directory loaded up with a bunch of 8-byte filenames.

Like anyone else I have my laundry list of what Apple needs to fix, but I think back to those times and to the gear I have now and it's so amazing what gigantic strides have been made to support personal computing since the days of garage shop inventions.
 
Anybody have a Humana online account? As Power of Attorney, I'm trying to access my mom's account to pay her medical bills. I assumed she didn't already have an account, since she's mostly a "write a check" person. But Humana's website said the account existed.

I tried using her email address as her user name, and that seemed to work. It asked me to reset the password and sent two-factor authentication, which I did, and then it went back to the login screen--repeatedly. It doesn't recognize the information it just accepted.

I had wanted to set up recurring payments, but since I couldn't get in to do that, I went to the one-time payment option, which didn't require an online account...and it wouldn't let me do that either.

I mean, yeah, I have her coupon book, but in this day and age, you want me to send a coupon and a check??

I finally did get to the one-time payment option on my phone using my Safari browser, and I made a payment for this month...but why doesn't it work on my iMac in either the Safari or Firefox browsers? Why is it so far impossible for me to do something as simple as setting up an effing recurring payment??

I'm dreading calling their customer service number to figure out what the hell is wrong with her account.
 
Anybody have a Humana online account? As Power of Attorney, I'm trying to access my mom's account to pay her medical bills. I assumed she didn't already have an account, since she's mostly a "write a check" person. But Humana's website said the account existed.

I tried using her email address as her user name, and that seemed to work. It asked me to reset the password and sent two-factor authentication, which I did, and then it went back to the login screen--repeatedly. It doesn't recognize the information it just accepted.

I had wanted to set up recurring payments, but since I couldn't get in to do that, I went to the one-time payment option, which didn't require an online account...and it wouldn't let me do that either.

I mean, yeah, I have her coupon book, but in this day and age, you want me to send a coupon and a check??

I finally did get to the one-time payment option on my phone using my Safari browser, and I made a payment for this month...but why doesn't it work on my iMac in either the Safari or Firefox browsers? Why is it so far impossible for me to do something as simple as setting up an effing recurring payment??

I'm dreading calling their customer service number to figure out what the hell is wrong with her account.

I have Humana for Part D (yeah even though so far I don't have to take any drugs) and they keep messing around with their website. I do use the site for one-time payments, with Firefox on an M1 Macbook Air and without problems. Maybe clear browser cache before next go? Or it took awhile for the info you entered to populate some related databases and it was just coincidental that by time you tried the iPhone, Humana's end of things had settled in? Since you have power of attorney, customer service should be able to assist, but I can dig not looking forward to having to take that route.
 
I got a paper cut from a magazine today on my thumb. I barely noticed it earlier in the day, but I irritated it this evening and it's now a mix of intense itching and burning pain.

Damn you, New York Review of Books! 🙁
Oh I so empathize. I totally loathe paper cuts... and hangnails. "It's all the little things."
 
Work decided to adopt Monday.com for some aspects of the workflow. I received an email invitation to the site. When I click on it, it opens a website. But the only option is “open in app.” I don’t want to download an app, i dont use this often. I just wanna use your website for the one time per month that I need to check this info. 😡
 
File in the pet peeves department: the too-often raided "backup" cupboard

... when you're smart enough to keep some cheap spares of essential kitchen utensils for when your good stuff breaks or vanishes, but not smart enough to update that stock after relying on it a few times.

I went to raid my presumed stash of cheap can openers last night after my good one broke, and found my options included two spare paring knives, two spare veggie peelers and zero can openers.

Called one of my brothers and inquired whether he thought a hammer and chisel or just a change in the supper menu was my better choice. He laughed with me, but today he brought me two decent but inexpensive can openers.

Now the hard part: bothering to shop for a replacement "good" can opener. Such a PITA, they all break at some point and right now I feel like I already have a lifetime supply again.
 
Now the hard part: bothering to shop for a replacement "good" can opener. Such a PITA, they all break at some point and right now I feel like I already have a lifetime supply again.
Do what I would do: avoid The Wirecutter. I wind up spending too much time comparing and browsing. I usually just go with an old purchase from Amazon since I know the utensil works. Just cross your fingers that it's still available if you go that route.
 
Do what I would do: avoid The Wirecutter. I wind up spending too much time comparing and browsing. I usually just go with an old purchase from Amazon since I know the utensil works. Just cross your fingers that it's still available if you go that route.
Exactly my plan since the one I got had lasted me quite a few years (so also my trepidation re whether still available... I'll find out over the weeken).
 
While I can’t disagree with your point, fifty years ago humans were making the same error. 😄

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Reddit’s recommendations. Still.

“More posts you may like”, meh. Almost always ancient posts (and no date/age shown).

This particular recommendation at least had a title indirectly dating it, but come on?! *Annoyed warthog noises*

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I fricken loathe Recaptcha demanding proof I can tell the difference between a bus and a fire hydrant.


Amen to that, and couldn't agree more.

I wear glasses, (and have worn them ever since I was a swotty - very much the proverbial "girly swot" - seven year old, and a visiting medic at my primary school recognised - my parents, bless them, as neither wore or needed spectacles at the time hadn't realised that I did - that I seemed to have some difficulty following what was written on the blackboard).

Anyway, I loathe Recaptcha, and cannot begin to count the number of times when I have had to re-do it; those weird situations where I am requested and required - indeed challenged - to identify bridges, cars, fire hydrants (is this to persuade aspiring arsonists to contemplate a career change?) and traffic lights that bleed, and blur, and seep across unclear (and unseen) squares.

Grrrr....
 
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LOL the wall clock in the kitchen decided this afternoon that its battery needs recharging. This while I'm wondering why it's taking so long to cook a handful of small shell pasta for a veggie salad later tonight.

Finally I wised up while giving the pasta a stir (and quickly removing it from heat!) after I realized the f'g second-hand on the clock wasn't moving. Now trying to decide what to do with the shells. Even quickly icing them down isn't going to diguise the mushiness. "First world problem," sigh.
 
LOL the wall clock in the kitchen decided this afternoon that its battery needs recharging. This while I'm wondering why it's taking so long to cook a handful of small shell pasta for a veggie salad later tonight.

Finally I wised up while giving the pasta a stir (and quickly removing it from heat!) after I realized the f'g second-hand on the clock wasn't moving. Now trying to decide what to do with the shells. Even quickly icing them down isn't going to diguise the mushiness. "First world problem," sigh.
Funny that this should happen to you, too.

The battery on (in) my wall clock decided to die last week, and I haven't gotten around to replacing it, yet.

However, much (not most, and certainly not all) of the time, I tend to use my wrist watch, and its second hand - rather than the clock on the wall (although that has been summoned into action, as well, for the large second hand is/was/has been especially useful) - for matters of precision timing as they relate to cooking.
 
Black Friday (Sales).

It has been going on here since late October… It was bad enough when they introduced ”Black Week”, but come on! October?! And all of November?

I miss the old days, when Black Friday just had been imported. Great deals, one day only or possibly the full weekend. Then the electronics stores added Cyber Monday with some additional deals (but mostly stuff that did not get sold during Black Friday). And then Black Week… Now? Black Month does not even cover it! Approaching Black Quarter methinks.

Anyways, I paid my credit card bill three weeks early, just in case. 😁
 
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