Thomas Veil
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Mr. Bates vs the Post Office (PBS Masterpiece).
Based on a true story. In the aughts in England, a handful of shopkeepers who run small post offices find themselves experiencing anomalous monetary shortfalls, thanks to a computer system called Horizon. None of these individuals know each other, and in each case the Horizon helpline gaslights them by telling them that they must be doing something wrong and that nobody else is having this problem. Not only that, but suggested solutions from the Horizon helpline only make the shortfalls larger.
Terrified and confused, each shopkeeper is accused of theft from the Post Office and hauled before the Crown. Some lose their jobs, some go to jail, and none of them know how to fight back…until one man becomes determined to find others like himself who have had their lives and their good names ruined by the Post Office.
Watching these poor souls get raked over the coals by an uncaring, corrupt bureaucracy is scary and pathetic—but it makes for some smashing drama.
Based on a true story. In the aughts in England, a handful of shopkeepers who run small post offices find themselves experiencing anomalous monetary shortfalls, thanks to a computer system called Horizon. None of these individuals know each other, and in each case the Horizon helpline gaslights them by telling them that they must be doing something wrong and that nobody else is having this problem. Not only that, but suggested solutions from the Horizon helpline only make the shortfalls larger.
Terrified and confused, each shopkeeper is accused of theft from the Post Office and hauled before the Crown. Some lose their jobs, some go to jail, and none of them know how to fight back…until one man becomes determined to find others like himself who have had their lives and their good names ruined by the Post Office.
Watching these poor souls get raked over the coals by an uncaring, corrupt bureaucracy is scary and pathetic—but it makes for some smashing drama.